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Debit Card- Netspend

How does it work

Robert Taylor avatar
Written by Robert Taylor
Updated this week

The Netspend debit card can be used as a disbursement method for regular refund payouts and the NOW advances for taxpayers who are approved for the loan. The window to use debit cards is Jan- late April/ early May. The program will close in the summer/fall and be available again for the next tax season. Initial orders can be placed sometime in mid Dec for the upcoming season.

When using the debit card disbursement, you will enter the 17 digit account number located at the bottom of the fee disclosure sheet. Once activated by the taxpayer, this will be a temporary card they can use up to 120 days. Netspend will mail a permanent card to the taxpayer within 7-10 business days.

Also note that Netspend will have their own verification process and some clients may not be approved. Reasons can vary from having too many open Netspend accounts to not passing their address/ID verification. In a case like this we would flip the disbursement method to a check. You can opt to do direct deposit for the client which needs to be done before the bank application shows as funded.

Please ensure you provide the fee disclosure form to the taxpayer. 

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