A Voicemail Drop is utilized to accelerate the process of leaving voicemail messages. The way it works is the system will make a phone call to the selected contact, and then it will immediately drop that phone call and initiate a second phone call (which will put the call directly to voicemail) in order to leave a voicemail.
Part 1: How To Set Up A Voicemail Drop
Step 1: Open or Add New Campaign → Add VoiceMail Event → Add in your recording (mp3 or .wav file only) → Save
Note: Voicemail drops work approximately 70% of the time. They are a workaround solution to expedite leaving voicemails.