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Advice and answers from the Refundo Team

Search results for:printing checks
How to print a check
check printing… Within the 2025 dashboard from the menu bar, click on the 'checks' tab… Any checks available to print will show under the 'ready to print' tab
Printer Setup
How to set up your printer to print refund checks… We highly recommend that you always do the printer setup prior to printing live checks… From the 'checks' tab you will see the option to do the printer setup at the top right of the screen
Checks
Select Check Stock… Checks are a good choice for taxpayers who are unbanked and want convenient access to their funds… With over 15,000 check cashing locations nationwide, your clients can conveniently get their checks cashed
ERO Season Readiness Checklist
Note that if you are also printing NOW advance checks, the alignment may be different and you will want… Other items to note are: Printer setup- Simply go to your 'Checks' section of the dashboard and… to test your alignment with the NOW checks as well
Reprint a check
Refundo provides the steps on how to quickly and easily reprint a check on the Dashboard. If you do have questions, contact customer support… If you need to reprint the customer's check, go to the 'Checks' tab on the left menu Select the 'Printed… Some checks cannot be reprinted and you will see a message similar to the one below
Where Can Taxpayers Cash Their NOW Check
Taxpayers can cash their NOW advance check at any check casher, the taxpayers personal bank, or cashed for a low fee at Walmart and KMart… It is important to allow 2-3 hours after printing the check to give the check to your client
Common issues and how to resolve them.
Lost, stolen and stale checks
Reports - Descriptions
Checks Review in detail all the valid checks that have been printed in your office… Find out total amount of checks and amount printed in any given date range
Unable to reprint a check
Refundo explains different situations in which a check is unable to be reprinted, and steps to take in order to resolve the issue… Checks cannot be reprinted in certain situations… Once the ticket is received, we will process the ticket and if applicable, put a new check in your 'Checks
Post Season Procedures
From document retention to unused check stock, here are some post season tips and best practices to ensure everything is in order… Printed Customer Checks To ensure a smooth transition after the tax season please make sure that… all checks are distributed to customers in a timely manner before the check stale dates