Refundo

Due to consumer privacy laws, we are unable to discuss the specific reason as to why your client's NOW advance was declined.

Why was my NOW advance declined?

Taxpayers can check the status of their refund in a couple of ways. The IRS website and the Wheres My Refundo App are great tools to use.

Taxpayers who lost or had their checks stolen should visit their tax preparer to reprint the check and follow these instructions.

If the bank is refusing to cash your check, we have outlined the necessary steps to ensure it's done properly and you receive the funds.

Refundo checks (green checks only) can be cashed at BB&T, Capital One, and BBVA Compass bank branches nationwide for a low fee.

The US Treasury can withhold part of your refund if you owe the IRS. Some of the debts include college loans, child support, or back taxes.

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